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FAQs
Find answers to common questions about our products and services.
Order Information
How do I place an order?
What are your hours of operation, and how do I get in touch with customer service?
Can you help me find the right tires for my vehicle?
Returns and Exchanges
What happens if the tires I ordered are out of stock by the time my order is processed?
What is your return policy?
My tires were mounted, can I return them?
How long does it take for me to get my money back after a return is initiated?
I accidentally ordered the wrong tires. What can I do?
Payment Questions
What are my payment options?
Shipping and Delivery
What are my delivery options?
Can I pick up my tires?
Do you ship outside the US?
Tire, Registration
Are the tires you sell new?
What warranty options do I have?
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